Keen, C., Abdool-Raheem, R., Hudson, I., Walmsley, S. and Sellwood, C. (2022) “Conceptualisation, Design, Development and Launch of a Virtual Incident Coordination Centre for NHS England and NHS Improvement (London) during the ongoing response to COVID-19. ”, Emergency Management Review, 5(1), pp. 20–42. Available at: https://emr-wlv.com/index.php/emr/article/view/57 (Accessed: 26 January 2023).